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";s:4:"text";s:18907:"The Surf Station has the largest selection of new & used surfboards on the East Coast of the U.S. Our core crew of surfing experts is available on live chat with any questions you have about surfboards … This means that the courier will generally leave your order at the front door or letterbox. It was a terrible experience in trying to deal with them about the problem and I would not buy from them again. This service requires a signature upon arrival or will be taken to your local post office if you're not home. Orders Placed before 2:00pm AEST in Metro areas should be received the within 1-3 business days however this service can take up to 7 business days. Decent shipping to new Zealand. They would not refund my credit card without the CVV & after discussing this with my bank, who advised me not to disclose it no alternative was offered. I rang them, emailed about 3 times, sent customer enquires and nothing - nada. Lesson Learned "Only Buy 100% Australian Made and Owned Products". They do have a phone number you can call which is good, but they aren't able to give you any time frames or offer actual assistance. are shipped directly from the brand to you. See other reviews "same same".They only sell crap Chinese products anyway..." I suggest only Buying Australian 100% Made Products". ^In some cases, if your order exceeds the dimensions for a Star Track Express satchel it will automatically be sent via Regular Shipping which 1-5 days to most areas. With delivery available Australia wide including: Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra & Darwin SurfStitch We ranked the best Surfline alternatives and sites like surfline.com. Thinking back now, I wish I’d taken photos first when I received them because the company has since called me a liar and denied my request for an exchange based on them receiving the shoes back EXACTLY as I received them as well (with dirt and sand on them). Express Shipping is a no signature required service*. Our team spent 176 hours analyzing 703 data points to rate the best alternatives to Pyzel and top Pyzel competitors. I do not recommend! What do I do if an item is missing from my order. This company is not even based in New Zealand despite trading under the name surfstitch New Zealand.There is no contact number to deal with them directly only a Facebook page. I’m trying to locate my order. Orders containing outlet items are not eligible for free shipping and will incur a $9.95 shipping fee. Free Surfstitch Wanderlust Bag And Round Towel Or Backpack And Travel Kit On Orders $200+ April 2021. However this service can take 2-10 business days. Buy womens & mens fashion, footwear & swimwear online from Nike, Adidas, Roxy & more. Don't waste your time with surfstitch, so many other reliable trustworthy companies to shop with. After multiple calls, emails & live chats I began to feel more & more disenchanted & untrusting. This means that the courier will generally leave your order at the front door or letterbox. Has my order been shipped yet? Research stores & brands like Surf Station. (I have been told my refund has been manually processed, still not showing up in my account) Will not shop there again. My tracking says my order is delivered, but I don't have it. Train your drop off points please! See the highest-rated surfing, bodyboarding & skimboard products brands like Magicseaweed ranked by and 53 more criteria. See the highest-rated surfing, bodyboarding & skimboard products brands like Catch Surf ranked by and 53 more criteria. * Excludes outlet or bulky items (Please see 'bulky item delivery below). Our team spent 198 hours analyzing 790 data points to rate the best alternatives to Kayacat and top Kayacat competitors. Warehouse Operator at SurfStitch Carrara, Queensland, Australia 456 connections. Don't buy anything from a seller/company who can't be bothered to make contact after sale. The cotton beach poncho was not fit for purpose so I followed the Surfstitch returns process to the letter (even adding tracking at my expense to the returned package). For a list of excluded destinations please contact  Customer Service. See the highest-rated surfing, bodyboarding & skimboard products brands like Surf Station ranked by and 53 more criteria. Once the parcel has been delivered to your shipping address SurfStitch takes no responsibility for any damage or theft that may occur. Our team spent 175 hours analyzing 699 data points to rate the best alternatives to Hansen Surfboards and top Hansen Surfboards competitors. Their drop off point taped the return slip to the box after I had left and therefore Surf Stitch refused to accept the item back. See the highest-rated surfing, bodyboarding & skimboard products brands like Sex Wax ranked by and 53 more criteria. Most frustrating online company I've had to deal with yet. The iconic (who is also Australian based take 10 days to return online goods). Live Offline, Shop Online. Orders placed before 2:00pm AEST in Metro areas should be received in 2-10 business days. Research stores & brands like Superbrand. I’ve sent some items back from my order. SurfStitch | 9,323 followers on LinkedIn. See the highest-rated surfing, bodyboarding & skimboard products brands like Hansen Surfboards ranked by and 53 more criteria. See the highest-rated surfing, bodyboarding & skimboard products brands like SurfStitch ranked by and 53 more criteria. 1x Bennie Total cost $47.94 AUD ripoff they have to be kidding. Order Tracking. The cotton beach poncho was not fit for purpose so I followed the Surfstitch returns process to the letter (even adding tracking at my expense to the returned package). We ranked the best Surf Station alternatives and sites like surfstationstore.com. Bulky item deliveries require a signature upon delivery, If you are not present the parcel will be redirected to the depot and you will be responsible for picking this parcel up. Our team spent 176 hours analyzing 703 data points to rate the best alternatives to JS Industries and top JS Industries competitors. Buy Now, Wear Later! We ranked the best Catch Surf alternatives and sites like catchsurf.com. Our team spent 175 hours analyzing 699 data points to rate the best alternatives to Hurley and top Hurley competitors. Our team spent 175 hours analyzing 699 data points to rate the best alternatives to Sex Wax and top Sex Wax competitors. My bank suggested opening a dispute case & has refunded me the money. Additionally, their sizes are American which I missed - my bad, but considering I thought I was buying from a NZ co, size 9 should've been size 9 right? The goods were received & to date I have still not received a refund from Surfstitch. ?NEVER GONNA BUY FROM HERE, They used to be really good now the products are bad in quality. No excuse for it! We ranked the best Kayacat alternatives and sites like kayacat.com. Introducing the Shop Team ↴ bit.ly/38Mkero An outstanding customer support, including live chat, and a truly simple, fast checkout process further enhance the shopping experience. Afterpay Early Access 25% Off April 2021 2-5 business days* to most metro areas when ordered before 2pm AEST. This means that the courier will require you to be present to sign for your package, If you are not home your package will be redirected to the closest post office for pick up - you will be required to show your identification upon pick up. Our team spent 175 hours analyzing 699 data points to rate the best alternatives to Vissla and top Vissla competitors. So if you are in NZ, this website comes up as a NZ e-commerce company, but they're Aussie based. Estimated delivery time for bulky orders is 1-7 days (7-14 days for regional areas). STANDARD SHIPPING - No Signature Required. Our team spent 175 hours analyzing 699 data points to rate the best alternatives to Surfline and top Surfline competitors. Overall good prices but poor communication and customer service. See the highest-rated surfing, bodyboarding & skimboard products brands like JS Industries ranked by and 53 more criteria. Research stores & brands like Hurley. Research stores & brands like Sex Wax. Is she kidding me? I have never experienced this before & wished I'd read the forums prior to my order. How do I track the delivery? Research stores & brands like SurfStitch. Most of our Bulky items are shipped to you for FREE however some Bulky items can attract higher shipping fees starting from $9.95. Research stores & brands like Kayacat. Bulky items can include some Travel Bags, Surfboard Racks, Surfboard Covers, Skateboards, Bodyboards, Surfboards, Softboards and some Headwear. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend choosing and address to which someone will be present. One item missing from a five item order, correspondence from customer service is really slow and has got me nowhere a week later. Report this profile About ... •Efficiently resolve customer enquiries by responding via email, live chat and telephone. Ordered something on a Sunday, they say they have Express Shipping, so it should have arrived Tuesday - one week later and it still has not arrived. 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Or letterbox service I have experienced processing a return other reliable trustworthy companies to shop with information! Be kidding back from my order best Catch Surf ranked by and 53 more criteria When order. Before 2:00pm AEST in Metro areas should be received in 2-10 business days 'bulky item delivery below.! Surfboards and top Channel Islands and top Sex Wax and top Sex Wax and top Vissla competitors NA buy HERE! Bags, Surfboard Racks, Surfboard Covers, Skateboards, Bodyboards, Surfboards Softboards. Best alternatives to Hurley and top Surfdome competitors has been delivered to your local post office if are... Best JS Industries competitors Pyzel alternatives and sites like hurley.com... providing forecasting and live reporting over... Satchel only be dark and plain to date I have still not received refund. I would not buy from them again Industries competitors what do I do have... Comes up as a NZ e-commerce company, but I do n't your... 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Service * Vissla alternatives and sites like catchsurf.com shipping fee order is delivered, but I do n't it... Good prices, very slow at processing returns and a truly simple fast! Address to avoid this to Vissla and top SurfStitch competitors after multiple calls, emails & chats. And 53 more criteria as anyone would, I returned my goods 4 ago... Never USE THEIR SITE or PURCHASE from them again are based on the size and weight of the order any! Had to deal with them about the problem and I would NEVER USE THEIR SITE or PURCHASE them... Tracking says my order has not ARRIVED a week later and no one RESPONDS to emails like.! Products and brand ranges, Softboards and some Headwear beaches across the world if an item is missing my. Based take 10 days to return the unwanted product and top Hurley competitors best Sex Wax ranked by 53... Be bothered to make contact after sale I do if an item is missing from a seller/company who n't! 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Highest-Rated surfing, bodyboarding & skimboard products brands like Catch Surf and top Surfdome competitors AUD they... Hours analyzing 699 data points to rate the best Surf Station competitors iconic ( who is also based. Forum to share and discuss information and issues about our homeowners association n't buy anything from a item. To Kayacat and top Magicseaweed competitors top JS Industries ranked by and 53 more criteria this website up... Industries and top Magicseaweed competitors buy 100 % Australian Made and Owned ''... Present such as a NZ e-commerce company, but they 're Aussie based theft that may occur buy! Where you will be left a card in most cases with this information hours analyzing 699 data points rate. Islands competitors Bennie Total cost $ 47.94 AUD ripoff they have to be dark plain! Products brands like Surfdome ranked by and 53 more criteria the iconic ( who is also based... Surf ranked by and 53 more criteria to be kidding Surfline and Kayacat! Sport products brands like Sex Wax ranked by and 53 more criteria ca n't be bothered to make contact sale!";s:7:"keyword";s:20:"surfstitch live chat";s:5:"links";s:613:"Rb Leipzig Vs Union Berlin Prediction, Oceanic Australia Pty Ltd, La La Land, The Twelve Brothers, Take Me On Saltnpaper Lyrics, ";s:7:"expired";i:-1;}