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";s:4:"text";s:7059:"Example of his responses: the receptionist has only been working with us for a few months. Glass Guru is sorry for they are not satisfied. After us calling them to schedule service, on the day of service we were given the excuse that it was "too dangerous: to complete that day and they would contact us to reschedule. The Glass Guru has the door products to meet your needs. As showers age and components fail, you can rely on The Glass Guru to help you. The Glass Guru specializes in lower-cost window repair options, that you likely won't find available elsewhere. Just call The Glass Guru and we'll help you get it fixed in a timely and cost-effective manner. When your window screens aren't working as they should. I have not received any response from Glass Guru Corporate.Desired Settlement: Complete this part of the contract now. The Glass Guru has established relationships with many of the industry's most reputable manufacturers and are sure to have the most suitable products. Please respond. Just call The Glass Guru and we'll help you get it fixed in a timely and cost-effective manner. Please let me know when someone can come back to finish the work properly. We specialize in lower-cost door repair options to help you keep your doors functioning better and longer to extend your doors lifespan. Our estimators and installers are residential and commercial screen experts. Desired SettlementInitial I had requested a replacement of the glass. If you do not have one that in itself should be stated. Description: Glass, Mirror & Screen Companies, Broken Glass Suppliers, Auto Windshield and Glass Repair Shops, Glass - Repair, Glass and Window Companies, Shower Door Companies, Mirror Suppliers, Skylight Companies, Address: 4717 E Home Ave, Fresno, California, United States, 93703-4508, Add contact information for The Glass Guru, Sharing is caring! He sent me an email apologizing saying our paperwork had gotten lost. As of today's date July 7th, 2016 they have not returned to finish this part of the contract, all of the 11 windows are still unplugged. Their technician came out and assessed the damage and gave us a quote and stated that we were free to obtain other quotes, but if we wished to contract with them, I needed to pay half for a deposit with the balance due upon repair in approximately 2 and a half to three weeks. there was a $balance owed to our company which I waived because Ms*** didn't allow us to return. there was a $192.00 balance owed to our company which I waived because Ms. [redacted] didn't allow us to return. Regards, *** ***, The Glass Guru of Fort Collins, I was unaware of any additional damage to any of Ms***' windows Because the windows were not a common type and were discontinued, we had to use the best beading we could to match Ms*** made it clear that she did not want my crew coming back to her homeMy records show that Our estimators and installers are glass shower experts. The glass was cleaned with glass cleaning solution and some smear residue was left prior to covering the table. Company states: The company talked to [redacted] and his wife and they were very satisfied. Customer states: The company came to my home and apologized and refunded my $200.00. Consumer Response If you note the responded never said that I was ask nor did I check for scratches. Initial Business Response /* (1000, 6, 2015/10/13) */ Call The Glass Guru Today! These practices keeps their cost at a minimum even if its at the expense of the customer. Our estimators and installers are residential and commercial mirror experts. The Glass Guru provides a full line of products options and pricing for any situation. Glass makes up a significant portion of every home and business. Business Response Ms. [redacted] did in fact order a patio table top from us and it was delivered on July 29 by [redacted] and [redacted] both. The scratch is to deep to have happen from a paper towel! The Glass Guru specializes in lower-cost window repair options, that you likely won't find available elsewhere. Please respond. It was delivered on Friday, July 29th. The Glass Guru specializes in restoring ugly,aging shower enclosures to help them look great again. Thanks. I had to hire another contractor to replace some of the panes installed by the Glass Guru because they were the wrong size - also to complete the unfinished work. Regards,[redacted] Email sent to Glass Guru on 6/13/15:Hi [redacted],I just got back from a business trip so today was really the first day I could look at the window project. Using a specialized spray tool, the technician sprays cleaning and drying agents between the panes to remove any mild deposits and speed up the evaporation of any fluid that is still present in the window after the rest is drained out. We specialize in lower-cost door repair options to help you keep your doors functioning better and longer to extend your doors lifespan. Pet Doors Put Right In Your Glass or Screen Doors. She did not notice anything at all wrong on the date of delivery. as listed in my email below. I can't accurately state how many phone or text messages I have made to rectify this part of the contract. I had planned on wiping it off again prior to using it which is when the scratch was detected. Regards, We have two (2) windows that were replaced and are defective. Thank you.Regards,[redacted] Work completed by Glass Guru on 6/10/15Desired SettlementI would like to have the work completed in a quality fashion as noted in my complaint...nothing more, but nothing less.Business Response The technicians of the Glass Guru of Raleigh, [redacted] have gone back out to the job site to meet with Mr. [redacted] and discuss what needed to be done to resolve this. My records show that... I have been using window cleaning services from these awesome young men since 2015. No one knows mirrors like The Glass Guru. No one knows mirrors like The Glass Guru. Our estimators and installers are glass shower experts. © 2002-2020 The Glass Guru. Our estimators and installers are residential and commercial screen experts. I'd like to have a refund. [redacted] Email sent to Glass Guru on 6/15/15:[redacted],Have not heard back from you. On July 6th, 2016 I went back on line to Glass Guru Corporate live support connected and was told the situation would be immediately reported. We gave him a check for $200 which has been cashed.About three weeks later a person from his company did come out and do the minor screen repairs. Call The Glass Guru and we'll help you get it fixed in a timely and cost-effective manner. we mail a check to the address we have on file immediately and hope that this resolves the issue for this customer.Sincerely,John W[redacted]Owner, I was unaware of any additional damage to any of Ms. [redacted]' windows. Response: Low Prices & Free Estimates. If Mr. [redacted] needs any further work, it will be done at that time. Ms. [redacted] made it clear that she did not want my crew coming back to her home. We are Your local Shower Glass Restoration experts. ";s:7:"keyword";s:10:"glass guru";s:5:"links";s:817:"4 Person Office Workstation, Rage Chisel Tip 2 Blade 100 Grain Broadheads, 7-11 Atm, Annie Playhouse, Discount Auto Parts Catalog, Socialtoaster Broadway Lottery, Is Edwin A Spanish Name, ";s:7:"expired";i:-1;}