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";s:4:"text";s:11344:"Home Chef is similar to many other meal prep services out there. Home Chef also ranks 3rd among Meal Delivery sites. Both times they were delivered 2 days late making the food hot so it had to be thrown away. After receiving a box that had ants all through the box I tried to contact customer service via phone. Food is delicious. — Recommendations are independently chosen by Reviewed’s editors. My partner and I are a childless couple for now, and this is great because it has just two servings which is perfect for our little family. In case you run into any issues, don’t hesitate to contact their online support department and they will be more than happy to guide you through the steps. The food was NOT making it to our home in good shape. We’ll do our best to email you ahead of time if our shipping carrier confirms there may be a change to your expected delivery day. Customers can choose the day which is most convenient for them to receive the package. However, the fact that this happened at all meant that the badly packaged meat was probably contaminated and not fit for consumption. A: Every box is specifically designed to keep the food from going bad for quite a while. I've contacted customer service several times and have yet to receive a response. Fresh and Easy program is WONDERFUL. We value your privacy. ©2013 - 2017, Relish Labs LLC. The quality is great and there are tons of options every week to choose from! Home Chef is a Not only is the food delish, but it helps take the stress out of my family’s hectic schedule and broadens our palate to not eat the same meals over and over. If i try it and don't like it can i cancel it immediately. I am totally DONE with this company! All you have to do is click their online support tab and select “Rescheduling My First Order” tab. Make The Fresh Chef your online neighborhood bistro! I didn't realize this when I subscribed until I noticed a HUGE discrepancy in my cost when I changed my weekly subscription. Enjoy reading our tips and recommendations. Home Chef gives free delivery service for orders over $40 and a $10 shipping fee for orders less than $40. One of my coworkers started receiving Home Chef meal kits to help her improve her cooking skills and to add variety to what she eats every week—and she's been loving it since. Just a note to advise you of our disappointment. This service has helped me try recipes I might otherwise pass on since you receive only the amount of ingredients you need for the recipe you are making. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. So, I'm out of pocket and the world is wasting food! Gift meals: Thank you Home Chef! This is in addition to the usual assortment of meals Home Chef serves. Great treatment of your customers Home Chef. Make sure you fill this profile with some information or else there could be issues with you not being assigned for a default number of meals. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. I followed the instructions online to cancel the subscription immediately. More information. supplying weekly deliveries of fresh, perfectly portioned ingredients I am single and l get the meal plan for 6 meals with 2 servings and it’s amazing! Home Chef also ranks 3rd among Meal Delivery sites. New meals are displayed weekly on their website that has different options available such as nut-free, vegetarian, soy-free, low carb, and gluten-free. In a more egregious incident, I opened the box to find that the enchilada sauce had spilled out of the bottle and all over everything. I had used Home Chef in the past but this new program, Fresh and Easy with no cleanup, and meals I can prep in 5 minutes, this is by far the best. I used HomeChef for 6 months or so and we got bored with the menus and "suspended" our subscription. We would strongly recommend cooking the meal within a week after delivery or else you risk jeopardizing your health. Yesterday we received our meals for the week. (I think 141 meals to be exact!) Bear in mind; delivery options will vary depending on where you live. It’s usually best to cook the seafood within days after delivery in order to avoid unpleasant scenarios. We will order our meals going forward. That change lowered my weekly cost to under $50. Then they fail to list each ingredient and condiment content, some obviously with synthetic origins, and known carcinogenic properties! Home Chef does not disappoint. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Every box that gets shipped contains a guide on how to cook that particular meal and you can find the nutritional information on the website by clicking on the recipe and scrolling down. Meals start at $7.99 per serving, while featured premium dishes are sold at a market price. Needless to say, I'll be cancelling the service. According to the company it delivers three million meals monthly to its subscribers. In case you still aren’t able to find the answer to your question, feel free to send Home Chef’s customer support department a ticket with your question and they will be more than happy to clear things up for you in a timely manner. We have gotten two deliveries this year a day late, so we've had to throw them out. It was well packed and still cold, so it was bad when it was put in the package. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. When I spoke to Alex in customer service, he said there is nothing they can do. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Or take a week off and fly to Tahiti. Overall, due to these numerous issues with packaging/ingredients in different shipments, I would NOT recommend Home Chef. A: For orders above $45 the delivery is free of cost. Prices were accurate at the time this article was published but may change over time. Also, salvaging the other, unspoiled meat package from the spilled meat juice was an unpleasant experience. We are very busy and this was a top food delivery service. Our box was mailed out Monday - and it's Thursday morning and we are just getting it. Love a good deal? My wife also liked the fact that the meals seemed less timely to prepare. As has been the case everyday, the call is dropped after the first ring. Figuring out what you want to eat each week is hard, actually getting your butt to the grocery store is harder. However, when properly stored and refrigerated, food from Home Chef stays fresh for approximately one week after arrival. The product experts at Reviewed have all your shopping needs covered. Meals can be sent as gifts to friends and family. Home Chef has some really good recipes at an affordable price. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. is this okay if meat delivered was not frozen? One time, FedEx left us a note saying we had to go to their facility to pick up the box because it required a signature... NOT! Skip to Main Content Home Chef: Fresh Ingredient Delivery To Cook At Home Customer service sucks - they really don't care, Beware Home Chef Customer Support (as in Lack Thereof). Special Offer: $60 Off - That's $15 Off Your First FOUR Boxes! Forgot to skip next week's meal, and saw in e-mail the order had processed. Last updated: March 14, 2017 These Terms and Conditions of Service (the “Terms and Conditions”)are an agreement between you and Relish Labs, LLC. This time I'll be insisting on a refund instead of a credit. My husband and I have been getting Home Chef for several years. The ingredients are well portioned and I don't have to spend time at the Grocery store looking for oils and condiments. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Gain trust and grow your business with customer reviews. The recipes are easy to follow and quick to make which is ideal for our situation. We value your privacy. We named Home Chef the best meal kit delivery service for it's delicious yet easy-to-follow recipes and high-quality ingredients. Subscribed to this service for a few months... 3 meals for two, every week. In addition, nutritional values of every recipe can be found in Recipe Card PDF files. Plans and preferences change — we keep up. I signed up a couple of weeks ago. I finally cancelled my account and demanded a refund because I need groceries that I can count on getting here, especially now. This is a very unique offering in the meal kit space. Before I could even call, the order was at my door! In order to cancel that order, today the customer service rep said I should have called customer service. A: Food is always a risky thing to deal with, especially if it stays untouched for a while. My experience has been excellent! Home Chef sends customers everything they need to make a meal including the cooking tray. Too much hassle to keep dealing with their mistakes. The first delivery was a day late upsetting the schedule for the entire week and it had cherry tomatoes in it. Interested in trying out a meal kit? The outer package, of course, made sure that the meat juice didn't get all over everything else, which was good. The food is fresh, the portions (for 2) are perfect. Our weekly deliveries of fresh, perfectly-portioned ingredients have everything you need to prepare home-cooked meals in about 30 minutes. I was on hold for 11 minutes twice, finally was allowed to leave a "non-urgent" message that cut me off after maybe 15 seconds. We ordered these meals with one goal in mind - to eat better. Customers can choose the day which is most convenient for them to receive the package. Our weekly deliveries of fresh, perfectly-portioned ingredients have everything you need to prepare home-cooked meals in about 30 minutes. I have been a home chef customer since 2017 The meals are great but lately the delivery service is not on time and my last delivery has not been delivered yet it should have been here yesterday the food is probably no good at this stage I have tried tracking the delivery on fedex but it does not have updating tracking it just says delivery pending even though it was out for delivery yesterday very disappointed. It was common to miss an ingredient but they always made it right. ConsumerAffairs is not a government agency. A: An important element here is that the food is not being delivered frozen but chilled. They provide a variety of chef-designed meals that can be prepared in less than 30 minutes. It doesn't offer you a log in on the home page. We have tried 6 different meal kits and this was our favorite. Sad to see, but I will have to try something else. Or should have. I am stuck with an order, most of which we will not eat! Please bear in mind that unsatisfied customers are much more likely to leave a review than a satisfied customer. Price is comparable, delivery has been flawless, I have delaying shipping when I am away from home and never had an issue. ";s:7:"keyword";s:23:"home chef late delivery";s:5:"links";s:1088:"Pepsico Email Format,
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